Help


Welcome to our Help Center! We're here to assist you with any queries you may have.

Shopping & Ordering

How do I place an order?

Browse through our vast collection of vintage and new press vinyl records. Once you find a record you like, click 'Add to Cart'. When you're ready to checkout, click on the shopping cart icon at the top right corner of the page and follow the prompts to complete your purchase.

What payment methods do you accept?

We accept Visa, Mastercard, American Express, PayPal, and Shopify Pay. Unfortunately, we do not accept checks or money orders at this time.

Shipping & Delivery

What are your shipping options?

We offer standard and express shipping options. You can select your preferred method at checkout.

Do you ship internationally?

Yes, we ship worldwide. International shipping rates apply and will be calculated at checkout.

Returns & Exchanges

Please visit our Returns Policy page for detailed information about returning or exchanging a product.

Selling to Us

How can I sell my vinyl records to you?

Please visit our Sell to Us page for detailed instructions about selling your vinyl records.

Product Inquiries

How can I request a specific record?

If you're looking for a specific record that isn't listed in our online shop, please fill out our Record Request form.

Contact Us

Can't find the answer to your question? Feel free to reach out to us via our Contact Us page. We aim to respond to all inquiries within 48 hours.

Remember to follow us on our social media channels for updates on new arrivals, special promotions, and events. We appreciate your support and are here to ensure your shopping experience is as smooth and enjoyable as possible. Thank you for choosing us for your vinyl record needs.